Shipping policy
Shipping Policy
We offer FREE standard shipping on all orders — no minimum purchase required.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding US holidays). You will receive a confirmation email with your order details once your purchase is placed.
Delivery Time
Standard delivery typically takes 7–14 business days after your order has been shipped.
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods (holidays, sales events). Liftyra is not responsible for delays caused by the shipping carrier once your package has been handed off.
Order Tracking
Once your order ships, you will receive an email with your tracking number and a link to track your package in real time. You can also track your order at any time by visiting our Track Your Order page using your order number and email address.
Shipping Destinations
We currently ship to addresses within the United States only. We do not ship to PO Boxes, APO/FPO addresses, or US territories at this time.
Lost or Delayed Packages
If your tracking shows your package as delivered but you haven't received it, please check with neighbors and your local carrier first. If the issue persists, contact us within 7 days at liftyra.oficial@use.startmail.com and we will work with the carrier to resolve it.
If your package has not shown tracking updates for more than 20 business days after shipment, please contact us and we will either reship your order or issue a full refund at your preference.